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Cancellation policy

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Due to the high amount of no shows of clients who book online we have decided to put some measures into place in order to protect our Stylist’s time.

When booking an appointment online we will ask for a booking part payment of 25% which will be used towards your service and is fully refundable should you cancel within 48 hours of your appointment.

Your appointments are very important to the team at Barrie Stephen/BStyled, and whilst we understand that sometimes changes are necessary, we respectfully ask that you let us know at least 48 hours in advance. Unfortunately, if we don’t receive at least 48 hours’ notice to cancel your appointment then we may miss the opportunity to fill the space and clients on our waiting list miss the chance to come and see us, therefore your deposit becomes non-refundable.